N-Software Support Center
Need help with one of our products? Choose your product below or browse the FAQ.
Our Products
North Newsletter
Advanced email newsletter plugin for WordPress. Unlimited subscribers, templates, automation, and analytics.
North SMTP
Reliable SMTP mail delivery for WordPress. Built-in logging, failover, and multi-provider support.
North Neuro Translate
AI-powered neural translation for WordPress. Translate your content into 9+ languages with one click.
NorthPublisher AI Connect
Connect your WordPress site with AI services. Content generation, chat integration, and more.
Libre Translate
Self-hosted translation engine for WordPress. Fast, private, no API keys needed.
Frequently Asked Questions
How do I get a license key?
Visit the product page for the plugin you want and click Buy Now or Start Free Trial. Your license key will be emailed instantly after purchase.
How do I activate my license?
Go to Settings → License in the plugin and enter your key. Activation is automatic. Contact us if you run into firewall or connectivity issues.
Do you offer refunds?
Yes. We offer a 14-day money-back guarantee on all products. Not satisfied? Contact us within 14 days for a full refund.
How fast is your support?
We respond to all inquiries within 24 hours — usually much faster on business days.
Are updates included with my purchase?
All purchases include one year of free updates and support. Renew at a discounted rate after the first year.
Contact Us
The fastest way to get help is to open a support ticket:
Or email us: support@n-software.net
What to include when contacting support
- Product name and version
- WordPress version and PHP version
- Clear description of the issue
- Any error messages you see
- Screenshots if possible