.nsoft-support-wrap {
  width: 100%;
}

.nsoft-support-card {
  background: #fbfaf7;
  border: 1px solid rgba(40, 37, 29, 0.12);
  border-radius: 18px;
  padding: 28px;
  box-shadow: 0 12px 30px rgba(31, 28, 24, 0.06);
}

.nsoft-support-header {
  margin-bottom: 22px;
}

.nsoft-support-kicker {
  display: inline-flex;
  padding: 6px 10px;
  border-radius: 999px;
  background: #f3e7ea;
  color: #7a2331;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .04em;
  text-transform: uppercase;
}

.nsoft-support-header h3,
.nsoft-feed-header h4,
.nsoft-thread-body h5 {
  margin: 12px 0 8px;
  color: #1f2937;
}

.nsoft-support-header p,
.nsoft-feed-header p,
.nsoft-thread-body p,
.nsoft-form-note,
.nsoft-notice {
  color: #6b7280;
}

.nsoft-support-form,
.nsoft-public-feed {
  margin-top: 22px;
}

.nsoft-grid {
  display: grid;
  gap: 16px;
}

.nsoft-grid-2 {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.nsoft-field {
  margin-bottom: 16px;
}

.nsoft-field label {
  display: block;
  font-weight: 600;
  margin-bottom: 8px;
  color: #374151;
}

.nsoft-field input,
.nsoft-field textarea {
  width: 100%;
  border: 1px solid rgba(40, 37, 29, 0.14);
  border-radius: 14px;
  padding: 14px 16px;
  background: #fff;
  color: #111827;
  font-size: 15px;
}

.nsoft-field input:focus,
.nsoft-field textarea:focus {
  outline: none;
  border-color: #7a2331;
  box-shadow: 0 0 0 3px rgba(122, 35, 49, 0.12);
}

.nsoft-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 14px;
  align-items: center;
}

.nsoft-btn {
  appearance: none;
  border: 0;
  border-radius: 14px;
  padding: 14px 18px;
  font-weight: 700;
  cursor: pointer;
}

.nsoft-btn-primary {
  background: #7a2331;
  color: #fff;
}

.nsoft-feed-header {
  display: flex;
  flex-direction: column;
  gap: 4px;
  margin-bottom: 14px;
}

.nsoft-thread-list {
  display: grid;
  gap: 16px;
}

.nsoft-thread-card {
  border: 1px solid rgba(40, 37, 29, 0.12);
  border-radius: 18px;
  background: #fff;
  padding: 18px;
}

.nsoft-thread-question,
.nsoft-thread-reply {
  display: flex;
  align-items: flex-start;
  gap: 14px;
}

.nsoft-replies {
  margin-top: 16px;
  padding-top: 16px;
  border-top: 1px solid rgba(40, 37, 29, 0.08);
  display: grid;
  gap: 12px;
}

.nsoft-thread-reply {
  background: #dfe8e2;
  border: 1px solid rgba(47, 106, 70, 0.18);
  border-radius: 16px;
  padding: 14px;
}

.nsoft-person-badge {
  width: 38px;
  height: 38px;
  border-radius: 999px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 14px;
  flex: 0 0 38px;
}

.nsoft-person-user {
  background: #ece8e0;
  color: #4b5563;
}

.nsoft-person-admin {
  background: #c7dbcf;
  color: #244b34;
}

.nsoft-thread-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
  color: #6b7280;
  font-size: 13px;
}

.nsoft-thread-body {
  flex: 1;
}

.nsoft-thread-body h5 {
  font-size: 17px;
}

.nsoft-thread-body p {
  margin: 0;
  line-height: 1.7;
}

.nsoft-role-pill {
  display: inline-flex;
  align-items: center;
  padding: 4px 8px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .02em;
}

.nsoft-role-pill-user {
  background: #f1ece5;
  color: #5b6470;
}

.nsoft-role-pill-admin {
  background: rgba(36, 75, 52, 0.12);
  color: #244b34;
}

.nsoft-empty-state,
.nsoft-notice {
  border-radius: 14px;
  padding: 14px 16px;
  background: #f3f1ec;
  border: 1px solid rgba(40, 37, 29, 0.08);
}

.nsoft-notice-success {
  background: #eaf5ee;
  border-color: rgba(47, 106, 70, 0.16);
  color: #24583a;
}

.nsoft-notice-error {
  background: #fbeaec;
  border-color: rgba(122, 35, 49, 0.14);
  color: #7a2331;
}

@media (max-width: 767px) {
  .nsoft-support-card {
    padding: 20px;
  }

  .nsoft-grid-2 {
    grid-template-columns: 1fr;
  }

  .nsoft-actions {
    flex-direction: column;
    align-items: stretch;
  }

  .nsoft-btn {
    width: 100%;
  }
}